249 in-depth Webex (formerly Webex Teams) reviews and ratings of pros/cons, pricing, features and more. Compare Webex (formerly Webex Teams) to alternative Collaboration Tools. Cisco Webex’s cheapest plan starts with $13.50 per user per month and calling service add-ons would be priced extra. When you must decide between Teams vs Webex with cost as a factor, Microsoft Teams wins hands down. Teams vs Webex Security Comparison When it came to comparing Zoom with Teams, security was a pertinent problem in Zoom.

1. Cisco Webex Teams Pricing
2. Webex Sign In
3. Webex Meetings

Pricing information for Cisco Webex Meetings is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cisco Webex Meetings must be conducted with the seller. What to look for when comparing Slack vs Microsoft Teams vs Webex Pricing. Freemium versions are available for all three applications. Upgrading is advised if you want to have access to advanced functionalities like unlimited workspaces, more storage, screen sharing group calls, guaranteed uptime, HIPAA compliance and more. Cisco Webex Meetings is a cloud-based solution for online video-conferencing and meeting while Cisco Webex Teams is a cloud-based collaboration app for teamwork. Features like meetings, group messaging, file sharing, and screen sharing are inclusive in Cisco Webex Teams. Q: How can I use Microsoft Teams to call into a Cisco Webex Meeting?

Microsoft Teams and Cisco Webex: Building Bridges

To serve business needs, enterprises often end up installing custom software or using multiple tools to fulfil requirements.

Many tools offer freedom to avail distinct features, but accessing those features from different resources can be a daunting task.

That’s where interoperability makes sense.

When two or more applications interoperate, they offer users to have access to all features.

The co-existence of two tools not only provides an extensive list of functionalities but also makes the workplace productivity, and the business process twice as efficient.

Messaging interoperability: Microsoft Teams and Cisco Webex

The number of messaging users is rapidly growing.

From around 1.6 billion users in 2014 to 3.8 billion users in 2018, the growth of messaging provides an insight into the need and challenges on interoperability between messaging and collaboration tools.

To meet the distinct demands of the company, more and more enterprises are seeking means to bridge the features of multiple tools in one system.

While many applications can be bridged together, this article mainly addresses the interoperability of Microsoft Teams and Cisco Webex.

Here, we will highlight the best medium of connecting these two tools, and making the most of it.

Why Microsoft and Cisco is a great combination

Here’s why Microsoft Teams and Cisco Webex make for a perfect interoperability combination:

• With Microsoft Teams, the users can avail Microsoft Licenses, Skype for Business features, and integrate natively with Office 365 features
  
• Given Cisco’s legacy, users get access to hardware like Cisco Webex boards, VoIP handsets, and telepresence solutions
  
• Microsoft Teams and Cisco Webex interoperability is the optimum solution for company acquisitions and mergers where one company’s resources are on Microsoft Teams, and the other one uses Cisco Webex.
  
• Where Cisco Webex offers core hardware, Microsoft allows integration with leading third-party tools like Adobe Creative Cloud, Trello, Slack, Outlook, Survey Monkey, Wrike, Jira, Folly, and many more

Microsoft Teams and Cisco Webex interoperability options

1 – Cisco Webex and Microsoft Teams Office 365 integration

Recently, Cisco announced the compatibility of Webex with Office 365. With such an alliance, the users can easily access OneDrive, SharePoint, and even G-Suite applications within the Webex app.

Pros
1. You no longer require signing off from Webex to access Office 365 productivity tools like MS words, MS Excel, and Powerpoint

2. Since Office 365 assures robust security to your company’s data, Webex integration will allow you to benefit data governance have to keep your files encrypted

3. Content Created in MS tools can be easily transferred to Webex storage space

Cons
1. This combination works fine with different Microsoft Office tools, but the integration of Microsoft Teams is not possible

2. Webex users cannot make changes to Microsoft files

Author Verdict
The MS Office 365 and Webex team’s integration is perfect for users who need to access Office 365 tools within Webex, but it’s not a great pick for those looking for MS team’s collaboration too.

2 – Bot integration

IFTTT (If This Then That) allows the collaboration of applications and devices.

Through IFTTT, a rule or function is established for one device or app based on the action or behavior on another device or app.

One example is syncing an Instagram account with Twitter so the photos display on Twitter rather than a link.

In the business world, a similar process is followed when setting IFTTT for both Cisco and Microsoft. So, when a Webex contact sends a text, the bot in Microsoft Teams also gets a notification.

Pros
1. Users have the freedom to add customized actions

2. Bot integration has several pre-built activities to choose from across an extensive range of devices and applications

3. The familiar feel and design of IFTTT applications in the business world, that you may be used to from a consumer world

Cons
1. Administrative time for adding custom options is lengthy

2. With new users, the administrator is asked to add further actions or recipes

3. Limited features across platforms

Author Verdict
Bot integration can facilitate collaboration across Webex and Teams, but the cross-platform experience is not as seamless since notifications are not received in a native app, instead of in the bot itself.

3 –Cisco Webex Meetings for Microsoft Teams

Microsoft users who wish to host live meetings can integrate with Cisco Webex.

You don’t have to switch to a different tool since the interoperability allows Microsoft users to host Cisco Meetings directly.

Pros
1. Users can host and schedule Cisco meetings without signing out of Microsoft Teams

2. The meeting app is available for Workplace from Facebook and Slack too

Cons
1. During the Webex meeting, from Microsoft Teams, you cannot exchange chats, messages, or files

2. Webex Meetings for Microsoft Teams does not support accounts on meetingsIn.webex.com and webex.meetings.com

Author Verdict
Cisco Webex Host Meetings for Microsoft is an excellent integration, but you’ll have to compromise with limited meeting functionality.

Bridging the gap

Interoperability between Microsoft Teams and Cisco Webex is simple.

You don’t need a technical developer, and no longer do you need to shoehorn one app into another. There’s only one tool you need: Mio.

Mio is the only platform to fully sync Cisco Webex and Microsoft Teams.

Mio operates through APIs and runs in the background to offer seamless messaging interoperability across channels and messages.

To start connecting your Microsoft and Cisco software, you don’t even need to download a new app, as it’s an entirely native experience.

How to Make Cisco Webex and Microsoft Teams Interoperable

You don’t need administrative support or a ton of training to get started. The way Mio allows collaboration across platform is simple.

Here’s how a non-techie can do it:

Step 1: Getting Started

Request a demo here (will open in a new tab).

Sign up by entering your email address and name. A Mio account rep will send you a verification link for account authentication for web-based interoperability experience.

Once your account is registered with Mio, you will need to add basic details that’ll help the system learn which programs or applications you want to sync. Once you have shared account details, Mio will scale to fit your business requirements.

Step 2: Channel mapping and User mapping

The next step involves administering your team and adding the channels of your choice. For example, you can sync the ‘Project Management’ channel in Cisco Webex with the ‘PM’ channel of Microsoft Teams.

If you have dozens of linked channels, you can use the search feature to make the process super efficient.

Step 3: Message Routing

Once you’ve linked your channels, Mio can provide interoperability between these specific teams. There’s also an option to sync all channels in one go. You can also enable future sync so any new channels are automatically synced.

Step 4: People Sync

Mio isn’t restricted to just syncing channels. People Sync allows you to send direct messages between Webex and Microsoft Teams.

Once People Sync is active, Auto Prompt sends automatic prompts to users whenever they receive a message from anyone using Mio so they can start receiving messages from other platforms.

Bridging the gap between Microsoft Teams and Cisco Webex in your company

With Mio as a bridging tool, you can easily make your favorite messaging tools interoperable. You no longer need a complicated development or migration strategy if your team’s different applications.

This is a guest post provided by Md Mohsin Ansari, Marketing Manager at Troop Messenger. Troop Messenger is a business messenger that is spreading its wings across all industries by bringing all internal communication to one place. Connect with him on Linkedin.

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With advanced video conference technology, it has become easier than ever for companies to hold high-quality virtual meetings and presentations. Location no longer matters, because with today’s powerful, efficient and reliable tools, you can meet instantly anywhere.

Zoom and Webex are two of the top video conferencing tools you can leverage to boost your global business connections, but which of the two is the best platform for hosting online meetings? We’ll take you through a detailed comparison between Zoom and Webex that’ll make it easier for you to pick the best option.

What is Video Conferencing?

Video conferencing is a technology-based innovation that receives and transmits both high-quality audio and full-motion video image signals in real-time. It makes communication between people in different geographical locations simple, easy and efficient.

What is Zoom?

Zoom is a popular video conferencing tool that offers some of the best features you can find on the market. It provides consistent and powerful services such as video webinar, Zoom Rooms, online meetings and group messaging. It’s an ideal tool for any business as it provides a great communication experience at an incredibly affordable cost — there’s even a free version! This platform is uniquely designed and optimized to offer seamless services and maximum reliability, and it comes with a user-friendly interface.

What is Webex?

Webex by CISCO is another great way to hold meetings and conduct conferences online. With this high-tech software, you can organize events, webinars and video conferences. Webex Meeting Center offers numerous services that make it easier for businesses to communicate. It’s been in business since 1995, so you can rest assured that this online web conferencing tool will provide dependable and cost-effective service.

Zoom vs. Webex Comparison

Now, let’s compare these two leading web conferencing tools.

1. Pricing

Pricing is a fundamental aspect when it comes to choosing a dependable video conferencing platform for your business. Companies tend to go for cost-effective and flexible tools that allow them to scale whenever the need arises. If features are relatively similar, the cost is a great tiebreaker.

When compared to Webex, Zoom historically offered much more affordable pricing. But in response to Zoom, Webex recently enhanced their free plan. While Webex’s top business plan comes in at $26.95 per month, Zoom only charges hosts no more than $19.99 per month per user for a business account and offers a free plan for up to 100 participants. Even at that low price, Zoom offers unique features and high-quality video and sound. What’s more, (unlike Webex) Zoom offers a free trial period for new users through partners like DGI.

2. Video Quality

Independent tests show that Zoom has superior video quality in HD. Your colleagues and clients don’t want their software to be the reason they see a grainy, choppy video. While Webex also has high-quality video, Zoom has the edge here again.

3. Capacity

When it comes to video conferencing solutions, nothing takes center stage quite like the capacity to accommodate users. While Webex can accommodate up to 200 people, Zoom can accommodate up to 1000 users per one web or video conferencing session with an Enterprise plan.

4. Conference Features

Both platforms have similar qualities when it comes to conference features. For instance, Webex is synonymous with its ability to support co-browsing, remove attendees and allow file transfers —tasks you can also perform in Zoom Video Conferencing. Additionally, Zoom offers a unique feature called Break-Out Sessions. When shopping around for a software that can take your video conferencing experience to the next level, choose a conference solution packed with features that suit your individual business needs.

Cisco Webex Teams Pricing

5. Security Features

Security is important — especially for business meetings and video conferencing sessions. Both Webex and Zoom offer solutions that are highly secure and reliable.

Features such as encryption and user authentication optimize the security of both video conferencing platforms. What’s more, both offer security control when it comes to desktop sharing. Both encrypt meetings, transmission and storage. For Zoom’s Telehealth solution, they can also include HIPPA compliant security for patient to doctor communications.

6. Meeting Follow-Up

For any business, meeting follow-ups are extremely important. This allows participants to view the previous meeting’s recording and listen to them again whenever they need. Zoom is outfitted with a unique Participant Reporting feature that checks all the members who reported at the meeting. In Webex, this feature isn’t available.

7. User-Friendly Design

When it comes to business software, user-friendliness and ease-of-use are two important factors you should seriously consider. Complex software wastes time. Based on consumer feedback, Zoom is more user-friendly as compared to Webex. Zoom allows users to instantly join an online video conference or meeting, with common features across all devices. So, no matter what device you’re using, you’ll always be able to enjoy all its great features. Webex requires a more lengthy registration and checkin process compared to Zoom. With Zoom you’re into your meeting faster.

The Bottom-Line

Considering all the powerful features and positive reviews given by experts and users alike, Zoom is the superior video conferencing software. Webex is packed with lots of quality features, and has upgraded their platform and free plan. Some companies that are used to Webex may stay due to its security and familiarity, but if you’re looking for a new or better solution, Zoom can be the ideal choice. Particularly if you’re looking for a robust free plan, Cisco Webex’s recent removal of the meeting cap may give it an edge for your situation.

With Zoom, you get all the benefits and features you need to host a smooth video conference or web presentation for your business, plus mobile and desktop platform support, at a relatively low cost. With a single touch, this platform enables you to connect with people in different locations around the world and hold a meeting, saving your business energy, time and money.

Still unsure what video conferencing platform makes sense? Talk to us at DGI. We help design unified communications solutions that make communication and collaboration easy and efficient.

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